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Housing and Welfare Benefits, Pension

Financial assistance may be available to you depending on your circumstances. Discover which benefits you are eligible for and how to resolve any issues you may encounter with your application. 

It is crucial that you receive the benefits and services you are entitled to when you need them the most. Whether you are employed, unemployed, disabled or ill, a young person, an older person or a parent, we can help to apply for:

  • Universal Credit
  • Child Benefit
  • Maternity Leave/Pay/Allowance
  • Paternity Leave/Pay
  • PIP – Personal Independence Payment
  • DLA – Disability Living Allowance
  • AA – Attendance Allowance
  • Carer’s Allowance
  • Housing Benefits
  • DHP – Discretionary Housing Payment
  • State Pension
  • Pension Credits
  • Council Tax Support
  • any other applications providing support  

Even if you can apply for benefits on your own, you will need to know whether or not you are claiming all the benefits you are eligible for. Getting a helping hand from someone experienced in these matters will make a huge difference and save you from experiencing any further difficulties.

There are times in our life when we need a listening ear; someone who will understand and is willing to help without passing judgement. You will need an experienced individual who possesses the know-how in helping with relevant issues which you, a family member, a friend or someone you know is currently facing. 

If you or someone you know is in this situation, London Advice Centre is here to supply the support you need to help with those difficult benefit applications and escort or accompany you to your appointments. We believe nobody should suffer alone so we are here to support you. 

We will offer you the correct guidance, so you may obtain what you are entitled to. As a non-British or British citizen residing in the United Kingdom, it is your right to receive the financial assistance you need. When you are unemployed due to redundancy or illness, when you are seeking a new job or in a job that is not paying enough to cover your bills, you can rely on London Advice Centre to help you to work out your benefits entitlements. 

Our Advice Centre Will Help You Find Exactly What You are Entitled to! 

London Advice Centre employ professional welfare benefits consultants that will assess and analyse your situation to provide help on a one-to-one basis. We will show you how to properly fill out the correct forms and assist you with your applications for the benefits and the financial help you are entitled to. 

We are here to offer professional support for every step of your journey and provide you with consultation and guidance tailored for your specific situation.

From completing forms to accompanying you to interviews with the Department of Work and Pensions (DWP) or your local council, London Advice Centre will walk you through the benefits application process. We’re here to assist you with every appointment and assessment related to your claim so you don’t have to do it alone.

When coming to London Advice Centre, we ask you to bring with you the following necessary documentation if needed. This will help us to assess you case, support your application or specific requirements: 

  • Recent payslips or details of income (when working) 
  • Proof of ID 
  • Proof of Address 
  • NIN
  • Details of all or any benefits you are currently receiving 

Recently Lost or About to Lose Your Job? 

Have you recently become or are at risk of being unemployed? If you are not sure where or how to start protecting your financial situation, London Advice Centre will help you and offer the right support. 

Are you unable to work due to illness? If you are worried about your income in this instance, come to London Advice Centre and we will offer guidance and provide you the help you need right now.

Do you care for someone else?

Is there a disabled person living with you or in their own accommodation that you look after full-time? Does this person(s) rely on your income? Are you aware of the support available to you? 

Do you work while having one or more children, a wife/husband, a civil partner or a friend living with you that you support? Do you feel as if you cannot afford your bills any longer? Either you or someone you know may need financial help right now. You are welcome to come to our office or call us for an appointment. At London Advice Centre, it will be our pleasure to have one of our consultants guide you through your problems and help you find a solution. 

What London Advice Centre Can Assist You With!

We Will Guide You On…

  • Welfare Benefits 
  • Housing Applications
  • Employment Applications
  • Education/University/College Applications
  • Help with claiming benefits
  • Housing benefit Applications
  • Filling out forms and documents related to your claim

Contact Us

phone 020 3092 8211
envelope info@londonadvicecentre.org
Mon - Fri 9 am to 5 pm
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Personal independence payment - disputes & appeals

Personal independence payment (PIP) was introduced on the same day as universal credit back in 2013 and PIP is now the main disability benefit for working age claimants. 

The DWP’s record of PIP decision-making accuracy is possibly the worst of all social security benefits, with nearly 70% of appealed decisions reversed by tribunal judges in favour of claimants. On the downside, many claimants elect not to appeal poor refusal decisions. 

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right.  

A well-argued and well-structured revision or appeal should also mean fewer improper refusals. In this way, many claimants will not have to wait 6 months or so before having to go through a formal PIP hearing. To help achieve the best level of success at challenge, this course looks at the full use of available PIP regulations, case law and guidance. 

Universal credit - complex needs status

This  training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status.  

The course covers: 

  • The challenges that UC presents to claimants
  • Evidence of how claimant vulnerability can affect a UC claim or award
  • Implications of ‘Complex Needs’ for the UC claimant
  • What does ‘Complex Needs’ mean to the DWP?
  • Who is most likely to attain ‘Complex Needs’ status?
  • What this status should then mean for claimants
  • How can we help the DWP to accept Complex Needs status?
  • Requesting ‘Complex Needs’ status 
Personal independence payment - best practice in completing the questionnaire

This course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.

It looks at what makes a good PIP claim, and also at the limitations of the PIP2 questionnaire. We look how it can be optimised using the regulations, guidance and case law.

The course covers:

  • A summary of the legal basis of PIP entitlement
  • How points flow from PIP ‘activities’ and ‘descriptors’
  • The role of the PIP2 questionnaire to generate information
  • How PIP2 matches up or fails to match up to PIP ‘descriptors’
  • How a defective questionnaire response can cause trouble
  • How to use PIP regulations 7 and 4(2A) to assist in making good claims
  • How PIP case law provides very useful guidance to advisers
  • How to improve on the standard PIP2 form
  • How to complete the questionnaire with an eye to tribunal judge scrutiny, if an appeal becomes necessary
Appeals to the upper tribunal

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an understanding of what is an error of law, and practice in finding errors of law in the First-tier Tribunal statement of reasons.

The course covers:

  • Exploring other ways of changing First-tier Tribunal decisions
  • Finding errors of law in the statement of reasons
  • Format of an application of appeal to the Upper Tribunal
  • Procedures from First-tier to Upper Tribunal
  • Preparing submissions to the Upper Tribunal

This course is aimed at advisers with knowledge and experience of being able to find relevant law.

Adviser skills - Representing at the First-Tier Tribunal

About this course

This course gives a basic grounding in representing clients at the First-tier Tribunal. Through mock tribunals, participants gain experience in a safe environment where there is nothing to lose.

The course covers:

  • Making an appeal
  • Tribunal procedure
  • Case preparation – getting evidence and applying the law
  • The role of the chair
  • Rules of evidence
  • Basic advocacy and presentational skills

This course is aimed at advisers with a working knowledge of benefits and little or no experience of representing at tribunals.

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